FedEx tests how far AI can go in tracking and returns management

FedEx is using AI to change how package tracking and returns work for large enterprise shippers. For companies moving high volumes of goods, tracking no longer ends when a package leaves the warehouse. Customers expect real-time updates, flexible delivery options, and returns that do not turn into support tickets or delays. That pressure is pushing […] The post FedEx tests how far AI can go in tracking and returns management appeared first on AI News.