Wyndham zet AI in om service in 8.400 hotels te verbeteren

Wyndham Hotels & Resorts has deployed generative AI across its 8,400 properties to automate guest communications and streamline operations, building on $450 million in technology investments since 2018. The new Wyndham Connect platform, developed after consolidating 72 franchisee requests, reduces operational friction while improving guest experiences through AI-assisted check-in and customer